Shipping Information

Where do you ship from?
All orders are shipped from Australia.

Do you ship internationally?
Yes, we ship worldwide. International customers are welcome to place orders through our website. Please note that shipping times and costs may vary depending on the destination country.

How long does it take to process an order?
Orders are typically processed within 1–3 business days. Once your order has been processed and dispatched, you will receive a confirmation.

How long does shipping take within Australia?

Estimated delivery times within Australia are usually 2–7 business days, depending on your location and the shipping service selected.

How long does international shipping take?

International shipping times generally range from 7–21 business days, depending on the destination and local postal services.

Will I receive tracking for my order?

Tracking may be provided depending on the shipping option selected at checkout. Please check the shipping option details when placing your order.

Are there customs fees or import duties for international orders?
International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer.

What if my order is delayed or lost in transit?

Once an order has been shipped, delivery times are managed by the postal service. If you believe your order has been lost or significantly delayed, please contact us and we will do our best to assist.

How can I contact you about my order?
If you have any questions about your order or shipping, please contact us at [email protected] and include your order number in your message.